All CHROMiX Color Store items are priced in United States Dollars. CHROMiX accepts Visa, MasterCard, Discover and American Express. We also accept prepaid orders with personal checks and money orders drawn on a U.S. bank and payable in U.S. currency. CHROMiX reserves the right to require additional forms of identification prior to processing any order and to refuse orders on any grounds. Failure to provide requested information in a suitable and timely fashion may result in order cancellation.

Sales Tax Information:

It is the policy of CHROMiX to charge applicable sales tax to all items delivered to Washington State addresses. CHROMiX is not responsible for additional tariffs or taxes that apply to items shipped to other states or outside the United States.

Order Acceptance:

The receipt of an e-mail order confirmation does not constitute the acceptance of an order or as a confirmation of an offer to sell. CHROMiX reserves the right, without prior notification, to limit the order quantity on any item. In order to protect the interests of our customers all orders placed for over $5,000 must obtain pre-approval with an acceptable method of payment, as established by CHROMiX. Additional verification of information may be required prior to the acceptance of any order.

Stocking / Shipping:

Due to the dynamic nature of this industry, CHROMiX does not stock all the items we carry, nor do we guarantee shipping times of any sort. We will order any out-of-stock items as they are requested by our customers and ship them upon receipt. Shipping rates and terms (eg 2day) refer to the amount of time quoted by our shippers in delivery rather than the passage of time from order submission to delivery. Credit cards will not be charged until we ship your order.

Typographical Errors:

CHROMiX is not responsible for typographical errors or omissions relating to pricing, copy, photography or application. In the event of a pricing error CHROMiX will contact you via E-mail with the corrected pricing information.


The CHROMiX Color Store web site uses SSL (Secure Sockets Layer) encryption technology to protect sensitive data including your credit card information as it travels across the public Internet network. Submission of your credit card information in this manner denotes your acceptance of responsibility for the security of the information. If you do not desire to send your credit card information across the Internet, simply enter XXX in the applicable box and then fax your credit card information to (206) 526-8278. Please include your name as it appears on the card, order number, telephone number, credit card number and the card's expiration date.

Return Policy:

The liability of CHROMiX for losses or damages, arising out of any cause whatsoever, is limited to full refund of the purchase price or at our option, repair or replacement of the product(s). CHROMiX shall not be liable for any consequential or incidental damages. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Items purchased from CHROMiX and returned within 20 days from the date of purchase with the original receipt or invoice may be eligible for refund or exchange. No refunds or exchanges are allowed after 20 days from the date of purchase. An open box fee equal to 15% of the purchase price will be charged on any opened item, unless the item is defective and exchanged for the exact same item. The 15% open box fee will be assessed at the time of refund or exchange. Open software and videos may ONLY be exchanged for the exact same item and may NOT be returned for refund. CHROMiX will not accept the return or exchange of any item if the UPC code has been removed from the packaging. Items must be in new condition including the original box, packaging, manual, and accessories. If you want to return an item, please contact us first and obtain an RMA number PRIOR to shipping.


Prices and product availability are subject to change without notice. All specials and promotions are limited to stock on hand. Call for current prices. Competitive and manufacture upgrades require proof of purchase of qualifying software. We are not responsible for typographical errors. We reserve the right to limit quantities on promotion products. Separate policies apply for specific offers within the WEB SITE; See individual offer policies and notes for details. Other restrictions may apply. We are not liable under legal theory for consequential or incidental damages arising from shipping delays, system downtime, loss of data, or for any loss, damage, or expense arising from product malfunction or defect. We expressly disclaim all warranties, express or implied including any implied warranty of merchantability or fitness for a particular purpose. This disclaimer in no way affects the terms or the manufacturer's warranty, if any. Title to items purchased is retained by us until items are paid for by the purchaser and at that time title passes to purchaser. If items purchased are for the purpose of export, purchaser must obtain from the Federal government certain export documentation before shipping to a foreign country. Manufacturer's warranties for exported goods may vary or be null and void.

Contacting CHROMiX:

If you have questions, comments or suggestions please contact us via e-mail at or by telephone at 206-985-6837. E-mail of a technical nature can be sent to the technical support at the following e-mail address: